Return & exchanges

No returns. Exchanges will be allowed one time per purchase. Items must be unwashed and unworn with original tags on them. We offer exchanges for other merchandise or store credit. You will be responsible for return shipping charges.

While we hope that you will love your merchandise if for any reason you are unsatisfied with your purchase of merchandise, we will gladly accept your unworn/unwashed items within 30 days of the delivery date for US orders. 

Eligible items must be returned in their original condition – not worn, washed or damaged – and must have all tags and liners attached and returned in original packaging.

Please try on garments over underwear and do not remove sanitary the slip.

Due to health regulations, styles that are soiled, worn, damaged or laundered will not be accepted. It is at La Femme Lingerie discretion to determine if the returned suit has been soiled. If a suit is determined to be soiled, orders will not be accepted for a return or merchandise credit. La Femme Lingerie cannot send back the order, and will have to damage out any soiled suits.

receive step-by-step instructions. Please note we’re not offering free return shipping labels at this time. 

Note this items are non-refundable.

Items purchased past the 30 day return policy.

Items marked as final sale.

Accessories (jewelry, towels, hats, handbags)

Free gifts or promotional items with retail value.

Items purchased using a 20% discount code or above.

Sales and clearance items, including sample sale items.

Original shipping and handling fees.

Orders placed online cannot be returned to our retail locations.

Orders placed at retail locations cannot be returned online.

International orders 

Once your return is authorized, you’ll receive step-by-step instructions. Please note we’re not offering free return shipping labels at this time. 

Note this items are non-refundable.

Items purchased past the 30 day return policy.

Items marked as final sale.

Accessories (jewelry, towels, hats, handbags)

Free gifts or promotional items with retail value.

Items purchased using a 20% discount code or above.

Sales and clearance items, including sample sale items.

Original shipping and handling fees.

Orders placed online cannot be returned to our retail locations.

Orders placed at retail locations cannot be returned online.

International orders 

La Femme Lingeries  guarantees its clothing to be free from damage or manufacturer defect for the first 30 days from date of order as long as you follow your care instructions. La Femme Lingeries are delicate and experience normal “wear and tear” over time. 

If you receive a damaged or defective item, please notify us within 3 days of receiving your merchandise and we will happily exchange the unwashed / unworn item for the same item at no cost. 

At this time we are not offering refunds, only gift cards. Once your items are inspected by the return department, you’ll get a gift card typically within 48 hours. 

We do not accept returns or exchanges for international orders.